Customer is not permitted to store, resell or give away their website to any other person whilst under a contract with IT Software.
On closing an IT Software account all data on the server will be deleted. Please ensure you have a full backup of everything stored before cancelling as we will not be able to reclaim this data.
Customer is recommended to backup all data stored on our servers, as it is not guaranteed to be backed up by IT Software.
IT Software are not liable for any loss, damage or change to customer's data on the server caused by misuse, unavailability or removal of service.
Customer is solely responsible for the entire content of their website. Please ensure you agree with the Acceptable Use Policy and that your website reflects the instructions set out by IT Software.
Should the customer exceed their bandwidth limit shown on chosen package, which then reaches the point where it has an adverse effect on our other IT Software Customers we reserve the right to disable the website until you can reduce the usage. Any bandwidth overage charges will be billed at the end of the month for accounts that exceed their bandwidth allocation, at a rate as stated in our policy per gigabyte (GB), rounded up, per month. We will email you around the time you reach your limit, although we are not responsible for email messages you do not receive.
As the customer, you are responsible for all the data contained within your website. You must ensure you have obtained any permission needed for any of the data, IT Software are not liable for any consequence should it arise.
IT Software acts in good faith to create a backup copy of each Customer's account on a regular basis. However, these copies are intended for the Company internal use only. The Customer is solely responsible for making backup copies of his/her web site and content, associated with the Customer's account, such as email messages, SQL databases, etc. IT Software has no liability or obligation to create, store or provide any backup copy to the Customer website and other content.
IT Software cannot be and will not be liable for any damage, loss of data, loss of use or other loss occurring because of lack of a copy of Customer's website and other content or having an outdated back up copy of Customer's website and other content. IT Software cannot be held liable for any damages caused by loss of data, the reasons for which include but are not limited to Internet connectivity problems, electricity outage, hardware failure, software failure, human mistake and force majeure events like fire, flood, other natural disasters, labour disputes, accidents, acts of war or terrorism, failure of any third party to perform any commitment, etc. In these and all other cases the Customer will be solely responsible for making and storing his/her own backup copies of the data, associated with the Customer's hosting account as well as restoring any missing data and information. IT Software shall not be liable for the time period needed for the Customer to restore the backup information to his hosting account and shall have no obligation to notify the Customer in the event that the Customer's account content needs to be restored.
IT Software has security measures in place to protect the loss, misuse and alteration of the information under our control with the ultimate responsibility for all data copies and information being the sole responsibility of the client.